Shedding Light on Royal Caribbean’s New Room Service Fee
One of the stories from this past weekend that evoked the ire of thousands of cruisers was Royal Caribbean’s decision to add a surcharge to room service. There was a rumor going around about a week ago that this change was coming and this past week Royal Caribbean Cruise Lines made it official.
The New Policy
Sometime between the dates of January 13th and January 23rd, Royal Caribbean will begin charging a $3.95 fee for room service ordered between the hours of midnight and 5 a.m. This surcharge will be charged per order if you choose something from the “Light Snacks” room service menu, between those hours. Beverage only orders will not incur a surcharge and room service ordered between 5 a.m. and midnight will still be free of any charge.
What does “ordered between the hours of 5 a.m. and Midnight mean?
Well, if you place an order between the late-night hours (midnight to 5 a.m.) you will be charged a $3.95 fee. Many cruisers are worried about what happens if you order breakfast for the next morning between the “forbidden hours” (queue scary music).
Rest assured, Royal Caribbean has said that in-room breakfast served between 7 and 10 a.m. will not be subject to the charge no matter when you order. Therefore, you can still put your breakfast tag out when you get back to your room after a long night of dancing.
There will be a 5-minute grace period to account for difference in clocks or watches. Also, this fee only applies if you choose something from the “light snacks” menu. Those ordering beverages will not have to pay a fee. This fee is per (order not per person), so if you are having a family get together in your suite the charge will still be $3.95 no matter how many people are present.
Is This Considered the Tip?
The answer to this question is both yes and no. As far as the fee goes it breaks down like this. Although the fee is $3.95 only $1.50 serves as the gratuity the remaining $2.45 goes to Royal Caribbean. If you usually tip more than the $3.95, you are more than welcome to add additional gratuity on the receipt. This eliminates the need to carry cash.
Alternatives to Paying for Room Service
Royal Caribbean is at least somewhat sensitive to the idea that some people will not want to pay for a service that is free (for now) throughout the industry. They are making sure that all of their ships will have food available 24 hours a day. On ships featuring a Royal Promenade, you will be able to enjoy pizza, cookies and sandwiches in Café Promenade. Passengers on ships lacking a Royal Promenade will have the option of either Sorrento’s Pizza or the Solarium Café.
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