“One piece of good news for the next group of cruisers is that back to back outbreaks are relatively rare.”
I have never been afraid to admit when I am wrong, so here I stand before you, hat in hand. In my last blog entry “Two Princess Cruise Ships Suffer Norovirus Outbreak“, which was about the Norovirus outbreak onboard the Ruby Princess and Crown Princess I made a mistake. My exact words were, “One piece of good news for the next group of cruisers is that back to back outbreaks are relatively rare.” Well, it looks like I may have jinxed one of the cruise ships.
Yesterday it was announced that the Crown Princess would end its current cruise a couple of days early amid another Norovirus outbreak. This time nearly 4% of the more than 3000 passengers and 5 percent of the 1,178 crew members have taken ill. The Crown will be returning to Fort Lauderdale on Thursday, in an effort to clean-up and prevent any further outbreaks. A joint effort between the cruise line and the Center for Disease Control (CDC) will take part in a two day sterilization and sanitization project.
Cruisers who are being affected by this change in itinerary are being by Princess. Passengers will receive a full refund of their cruise fare, coverage of any airline change fees for those passengers who did not book through the cruise line, hotel accommodations if needed and a 25 percent future cruise credit. While I know none of this will be able to make up for the time lost and inconvenience of an altered/canceled vacation, I thought Princess was very fair in their compensation. Normally, I am the first to complain about a cruise line doing the bare minimum to make things right with wronged passengers, not this time. Let’s just hope this joint cleaning effort can get this problem under control before any more vacations and memories end up getting ruined.
Future voyages are expected to depart on time, beginning Saturday February 11th.